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VibGuy~5

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Reply with quote  #1 

 We’re looking at doing a networked MHM installation onto a dedicated server with probably about 5-10 seats.

Anybody here done this before or have any tips?

We had been waiting for Ares(?) which has changed into something else, but we’ll probably set it up with a link to AMS so we can run with a wireless system eventually.

Am I about to experience a world of pain?

Noknroll

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Reply with quote  #2 
I've worked the last few years with 2 different companies that operate exactly as you describe, for me as an end user it is painless. I log onto a citrix server via this internet thing from the comfort of my own home office.
Talk to emerson or have your IT dept talk to them
Sinski

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Reply with quote  #3 
We currently run that way as well. There are a few problems with it as there have been glitches in the past where users get locked out etc. There have also been issues with loading a dumping data from time to time as well and this has happened at my current and last company I have worked for. It is kind of weird because it will work flawlessly for a few months and then suddenly there are loading and dumping issues that affect our whole group and then we just get the server reset and all is good again. Server speed can be an issue as well if there are alot of processes running in the background on it like virus scanners etc.

I would recommend that you have easy access by someone in your group or I.T. to be able to reboot server on request and when that happens to make sure all users are logged out when that happens.
trapper

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Reply with quote  #4 
We're using the networked version ourselves with the Citrix Xenserver virtual machine. It's not too bad. We have 3 sites across the country sharing the physical server located someplace.

A couple things I've learned:

1.) Whoever are the MHM server admin(s), make sure you have someone you can contact on everyone's schedule that can force a user logout from MHM should the program crash on their desk and they can't log back in. There were several times we have to wait hours for the IT department to force one of us out so we could log back in and continue. What we ended up doing is having our senior team member given user admin rights in MHM so they can force them out.

2.) The loading and dumping issues are usually as a result of the 'Data Transfer' service running on the server. This is installed by the MHM software and seems to be prone to crash when too many people are uploading or downloading. You don't need to reboot the server. Just have the IT guy restart the 'Data Transfer' service (even if Windows Server says it's already running) and all should be good. You don't need to force everyone out to do that. Now if you start to see other issues with the software besides the data collector not connecting, then it is time to reboot the server.
Noknroll

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Reply with quote  #5 
I may have jumped the gun saying it was painless, we have similar issues to what trapper & sinski mentioned but not so much since HQ bought some more seats/licenses.
Our server is in the process of being upsized, presently it cant handle power sapping programs like advanced transient analysis. This was brought to light recently when it crashed the users seat.....mine, and had to get I.T. to reset. Other than that, painless.
Danny Harvey

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Reply with quote  #6 
We have had very few problems with our system.

We have V 5.42 and it requires that you install Stand Alone Data Transfer on the remote stations to allow remote data dumping.  Then you have to copy the files over to the server and use the Data Transfer utility in AMSMM.  It's kind of awkward, but  it gets the job done.

I did not have to experience installation though.
P Hine

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Reply with quote  #7 
We are also on a network version. (V5.61). We access it thru Citrex.  Several years ago we had a lot of problems with being locked out due to dropping the connection with the server. Our IT guy set up a routine to log everyone out 3 times a day. The sys. admin also has given each of us two login IDs. We are going to be moving to the new Plant Web Optics (Ares) as soon as all the plants have moved to the 2140. That is supposed to open up some better options with increased data base size and also with the wireless functions. It will be interesting to see how well it melds with our 6500 server.

Phil
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