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Vibe-Rater

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Hi All,

Nok has a 2130. Collected half a day's data. Buttons playing up can't seem to download.

The question;

If a 2130 is reset with the tiny little hole at the bottom (using paper clip end)

Will all the collected data be lost upon reset?  (Nok is following up CSI  but we'll try every avenue to get it solved) rgds
James.

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Hey mate,

Each time I've reset the 2130 as it froze we didn't loose data.

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RustyCas

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Reply with quote  #3 
Any time my meters have locked up (2120, 2130, 2140), I just remove the battery for a few seconds and then reinsert it. Always works and I’ve never lost data. Have never reset it any other way.

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Vibe-Rater

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He bit the bullet, reset and didn't lose data. Thanks for your help. rgds
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Thanks Vibe
I did the paperclip reset and the point that the screen is frozen on still has data collected against it
problem is the screen is still frozen I also removed and replaced the battery, but it looks like the 2130 has to meet its maker
most of the buttons are unresponsive except the on/off button, and the ones that do respond like the home button or the enter buttons at top left and right take on the function of the F3/equipment list button.
I think I'm displaying the qualities of a mad man, doing the same thing over and over again turning the 2130 on tapping the same keys  but expecting a different outcome
I'm getting a replacement 2130 from HQ but that wont get back the 1/2 day of data collection or the 3hr return trip.
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Hi Nok,

Shame about all that data. 2120 rules on this front. I used to set it to load routes on the PCMCIA card in case of instrument failure I just pulled it out and put it in another 2120.

Tried this with 2130 but somehow each time you turn it on it defaults to internal memory.  So I gave up on that approach.  Just use internal now.

I also have a habit of dumping frequently so as to minimise loss in the event of failure.  But you know, it is often easier to work through the job completely before dumping.

Not toally sure but 2140 is the same. i will be ordering mine in 2 weeks. rgds
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Reply with quote  #7 
Have never lost data using the 2140.  It started hanging fairly frequently after I'd had it about a year.  A firmware update seemed to help.  But now, a year-and-a-half later, it hangs again on occasion.  I discovered by accident (yes, I should read the manual) that holding the reset button down for about 10 secs usually resets it.  At the end of the day, these things are just computers, so there's going to be problems.
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For those of you who may have lost sleep over this, I returned to site today and completed/re-did the survey without a hitch with another 2130. Worst part was it was a brand new customer and on the 1st day this happens. 
Vibe-Rater

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You hate that don't you. Maybe they should have come to me! [biggrin] rgds
Sinski

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Can happen to anyone. I couldn't dump data from my 2130 last month after doing half a paper machine survey. Was not going to collect anymore data until the problem was solved as not wanting to have to collect the whole machine twice. Thankfully after a few hours of help from Emerson we got it working. Strange thing was I had a 2140 sitting next to me that was not having any issues at all but just couldn't use it for the data I was collecting due to not having the correct cables. 

Nok I hope it wasn't a bad survey to collect. Having to cover the same ground twice is painful enough but having to do it on a difficult survey makes it worse. 
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Quote:
Originally Posted by Sinski
Can happen to anyone. I couldn't dump data from my 2130 last month after doing half a paper machine survey. Was not going to collect anymore data until the problem was solved as not wanting to have to collect the whole machine twice. Thankfully after a few hours of help from Emerson we got it working. Strange thing was I had a 2140 sitting next to me that was not having any issues at all but just couldn't use it for the data I was collecting due to not having the correct cables. 

Nok I hope it wasn't a bad survey to collect. Having to cover the same ground twice is painful enough but having to do it on a difficult survey makes it worse. 


Hi Sinsk,  it was the same story here in Melbourne for your employer. I sent a very stern email to Emerson Bayswater that the sales people should sit down with each client and fine tune each order to include all they need to swap over perfectly. I am about to order and it has taken 4 months to fine tune the quote to reflect exactly to what I need.  They can't help themselves.  Throw in unnecessary stuff and have no idea of what you are doing.  What about Emerson sales asking questions to client.

You are not the only one in this position. So I asked Emerson not to shoot me as a messenger when I sent them my wake up email.  There are just too many companies I work for that have the same problem.

Let me know what cables you need and i might be able to help until gtting the correct cables at your end.  I am suspecting special cable to allow you to use old Speedvue, cable to use old 404b tacho and probably others. Do you have the brick adaptor? rgds  p.s. there is a neat CTC turck to bnc adaptor which allowed me to use my bnc cables with the Melbourne 2140 - speak to Patrik for this.  Handy to have and will enable you to use pre existing bnc cables until you swap to turck completely.  Cables are expensive but stick to CTC and you will only have to pay once. rgds
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Oh, and by the way.

Having to repeat half a paper machine is real pain.  I don't care what the Cement, mining, power industry, abattoir people say. Paper industry has got to be up there with the worst if not THE worst.

Also an invitation to point out even worse data collection routes.... rgds  (if you would like me to move this change of direction to different thread please say.)


Sinski

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Originally Posted by Vibe-Rater


Hi Sinsk,  it was the same story here in Melbourne for your employer. I sent a very stern email to Emerson Bayswater that the sales people should sit down with each client and fine tune each order to include all they need to swap over perfectly. I am about to order and it has taken 4 months to fine tune the quote to reflect exactly to what I need.  They can't help themselves.  Throw in unnecessary stuff and have no idea of what you are doing.  What about Emerson sales asking questions to client.

You are not the only one in this position. So I asked Emerson not to shoot me as a messenger when I sent them my wake up email.  There are just too many companies I work for that have the same problem.

Let me know what cables you need and i might be able to help until gtting the correct cables at your end.  I am suspecting special cable to allow you to use old Speedvue, cable to use old 404b tacho and probably others. Do you have the brick adaptor? rgds  p.s. there is a neat CTC turck to bnc adaptor which allowed me to use my bnc cables with the Melbourne 2140 - speak to Patrik for this.  Handy to have and will enable you to use pre existing bnc cables until you swap to turck completely.  Cables are expensive but stick to CTC and you will only have to pay once. rgds


I did eventually get the cables though. Only problem was the tacho cable didn't work so have had to get another one. Apparently CTC made a bad batch of tacho cables for the 2140 and have had a few returned to them.
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Reply with quote  #14 
Great, you will enjoy and appreciate your 2140 particularly o your dry end.  Emerson are allowing my to rtrade old 2120 instead of 1 of my 2130's so I could end up with 2 2140 and 1 2130. Fingers crossed. And I am asking about another tradein. I have a very old skf unit which I am hoping to trade. I somehow don't think so but the question is out there.  see how we go. rgds
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